Vivitech Customer Experience Survey (Dispens-IT)
Answers marked with a * are required.
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As part of our ongoing efforts to improve relationships with our customers and the quality of our products, Vivitech conducts a periodic nationwide study. Please answer as many questions as possible so we can get the best insight into where improvements can be made.
This short survey is estimated to take between 5-10 minutes to complete. Vivitech is committed to increasing customer satisfaction. We highly value the feedback we receive from this research, and we thank you in advance for participating.
1.
How long has your surgery been using Vivitech software?
Less than 6 Months
1 Year
2 Years
3 Years
4 Years
5 Years
6 Years or more
2.
Which of the following Products did your surgery use?
Dispens-IT
Stock-IT
Mars-IT
Receipt-IT
3.
Please indicate if you agree or disagree with the following statements
Strongly Disagree
Disagree
Undecided
Agree
Strongly Agree
Product is affordable
Product is valuable
Product is better than other products on the market
Product is easy to use
Reset
4.
How likely are you to recommend Dispens-IT to other Doctors or Surgeries?
(1 = Will Not Recommend) - (10 = Will Recommend)
1
2
3
4
5
6
7
8
9
10
5.
How satisfied were you with Dispens-IT?
Very Dissatisfied
Not Satisfied
Neutral
Satisfied
Very Satisfied
6.
What things did you dislike about Dispens-IT?
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