1.
Please indicate which forensic services you have utilized in the past six months:
Administrative Services
Drug Chemistry
Arson and Explosives
Evidence Drop Off/Pick Up
Case Management Unit
Firearms
CODIS/CCIU
Crime Scene Services/Latent Prints
Crime Scene Response Unit
Lab-Access Web System
Criminalistics
Office of Alcohol Testing
Digital Evidence
Toxicology
DNA
Trace Analysis
2.
Please rate following aspects of evidence examination:
Excellent
Good
Average
Below Average
Poor
N/A
Ease of submission process
Case processed as discussed
Turn-around time
3.
Please rate the following aspects of laboratory reports:
Excellent
Good
Average
Below Average
Poor
N/A
Report format
Results provided in a clear and concise manner
Easy to understand
4.
Please rate the staff of the Massachusetts State Police Forensic Services Group on the following criteria:
Excellent
Good
Average
Below Average
Poor
N/A
Courtesy
Professionalism
Availability for discussion
Ability to communicate effectively
Testimony
5.
Please give your overall rating of your experience with the Massachusetts State Police Forensic Services Group:
Very Satisfied
Satisfied
Neutral
Slightly Dissatisfied
Very Dissatisfied
6.
If dissatisfied with your overall experience (question number 5), please explain in the space provided below:
7.
We always strive to improve our services. If you have any suggestions for us (even about this survey), please make them in the space provided below.
8.
While not required, you may wish to provide your contact information below.
Name
Agency
Email address
Phone number
If you prefer to complete a paper survey, please print this page and mail to:
MA State Police Forensic and Technology Center
ATTN: QA Manager
124 Acton Street
Maynard, MA 01754
Thank you for completing this survey!
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